Privacy Policy
Effective Date: August 20, 2026
THEAIOA The all-in-one academy LLC, doing business as True to Brand Sales ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our digital products or services, or interact with us.
This policy is designed to comply with California privacy standards, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Important Information & Who We Are
Legal Entity & Contact Details:
2. Categories of Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information"). Depending on your interactions with our website, we may collect:
3. How We Collect Your Information
We collect Personal Information through the following methods:
4. Cookies, Analytics & Advertising Pixels (Notice at Collection)
Our website uses essential first-party cookies to function properly and may utilize third-party analytics and advertising tracking tools (such as Google Analytics, Meta/Facebook Pixels, or similar marketing tags) to measure performance and improve user experience.
A. Categories of Tracking Technologies
B. Managing & Opting Out of Tracking
Because our site may not display an interactive consent banner, you may manage or disable tracking technologies directly using the following options:
5. How We Use Your Information
We use your Personal Information strictly for legitimate business and operational purposes, including:
6. Sharing & Disclosure of Personal Information
We do not sell your Personal Information for monetary compensation. However, under California law, using third-party analytics scripts or advertising pixels (e.g., Meta Pixel) may be defined as "sharing" personal data for cross-context behavioral advertising.
We disclose Personal Information to trusted third-party service providers bound by strict confidentiality obligations solely to support operational functions:
7. Your Rights Under California Law (CCPA/CPRA)
If you are a California resident, you have specific legal rights regarding your Personal Information:
How to Exercise Your Privacy Rights:
To submit an access, deletion, correction, or opt-out request, please email [email protected] with the subject line "California Privacy Rights Request." We may take reasonable steps to verify your identity before executing your request.
8. Data Security & Retention
We maintain physical, technical, and administrative safeguards designed to protect your Personal Information from unauthorized access, loss, or misuse. We retain your information only as long as necessary to fulfill the business purposes outlined in this policy or as required by financial, tax, and legal retention laws.
9. Third-Party Links
Our website may contain links to external sites or third-party platforms. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party link you visit.
10. Children’s Privacy
Our website and services are intended solely for adults and business professionals. We do not knowingly collect Personal Information from children under the age of 18. If we learn we have collected data from a minor, we will delete it immediately.
11. Changes to This Privacy Policy
We reserve the right to revise or update this Privacy Policy at any time. Any changes will be posted directly to this page with an updated "Effective Date."
12. Contact Us
If you have questions, comments, or formal requests regarding this Privacy Policy, please contact:
THEAIOA The all-in-one academy LLC, doing business as True to Brand Sales ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our digital products or services, or interact with us.
This policy is designed to comply with California privacy standards, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Important Information & Who We Are
Legal Entity & Contact Details:
- Full Legal Name: THEAIOA The all-in-one academy LLC
- DBA: True to Brand Sales
- Owner / Responsible Official: Layna Cosens
- Contact Email: [email protected]
2. Categories of Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information"). Depending on your interactions with our website, we may collect:
- Identifiers: Real name, alias, email address, phone number, billing address, or IP address.
- Commercial Information: Records of products, programs, or services purchased, obtained, or considered, as well as transaction and payment histories.
- Internet & Network Activity: Device details, browser type, operating system, IP address, browsing patterns, and interaction details when navigating our website or communications.
- Professional or Employment Information: Job title, company name, or business details provided in connection with our sales coaching, academy programs, or consulting services.
- Financial Data: Payment card details. Note: Transactions are processed securely through third-party payment gateways (e.g., Stripe, PayPal). We do not store complete financial card data on our servers.
3. How We Collect Your Information
We collect Personal Information through the following methods:
- Direct Interactions: Information you voluntarily provide when filling out forms, enrolling in programs, purchasing services, scheduling calls, or emailing us directly.
- Automated Tracking Technologies: Information collected automatically through cookies, web beacons, pixels, and embedded analytics scripts as you navigate our website.
- Third Parties: Information received from operational software, payment processors, and scheduling platforms.
4. Cookies, Analytics & Advertising Pixels (Notice at Collection)
Our website uses essential first-party cookies to function properly and may utilize third-party analytics and advertising tracking tools (such as Google Analytics, Meta/Facebook Pixels, or similar marketing tags) to measure performance and improve user experience.
A. Categories of Tracking Technologies
- Essential Cookies: Necessary for core website operations, security, and checkout functionality. These cannot be disabled.
- Performance & Analytics Cookies: Collect aggregated, pseudonymous usage data (such as page views and session duration) to help us understand site performance and user behavior.
- Marketing & Advertising Pixels: Track visitor actions across our site to help measure ad conversion performance and display relevant promotional content on third-party platforms.
B. Managing & Opting Out of Tracking
Because our site may not display an interactive consent banner, you may manage or disable tracking technologies directly using the following options:
- Browser Settings: You can adjust your web browser settings to block, limit, or delete cookies. Please consult your browser’s "Help" or "Settings" menu for instructions.
- Google Analytics Opt-Out: You can prevent your data from being used by Google Analytics across all sites by installing the Google Analytics Opt-out Browser Add-on.
- Direct Advertising Opt-Out Request: You may request that we exclude your information from custom audience lists or remarketing campaigns by emailing [email protected].
5. How We Use Your Information
We use your Personal Information strictly for legitimate business and operational purposes, including:
- Delivering, managing, and fulfilling our academy programs, courses, and consulting services.
- Processing invoices, transactions, and account management.
- Communicating directly regarding program updates, client onboarding, support inquiries, or marketing updates.
- Monitoring website performance, maintaining security, detecting fraud, and complying with legal obligations.
6. Sharing & Disclosure of Personal Information
We do not sell your Personal Information for monetary compensation. However, under California law, using third-party analytics scripts or advertising pixels (e.g., Meta Pixel) may be defined as "sharing" personal data for cross-context behavioral advertising.
We disclose Personal Information to trusted third-party service providers bound by strict confidentiality obligations solely to support operational functions:
- Payment Processors: Used for secure billing and transaction processing.
- Email & CRM Software: Used for client communication and portal administration.
- Analytics & Marketing Platforms: Used for traffic analysis, site performance, and campaign measurement.
7. Your Rights Under California Law (CCPA/CPRA)
If you are a California resident, you have specific legal rights regarding your Personal Information:
- Right to Know / Access: Request details regarding the categories and specific pieces of Personal Information collected, used, and shared over the prior 12 months.
- Right to Delete: Request the deletion of Personal Information collected from you, subject to legal record retention requirements (e.g., billing/tax records).
- Right to Correct: Request the correction of inaccurate Personal Information in our records.
- Right to Opt-Out of Data Sharing: Request to opt out of the sharing of your personal information for targeted cross-context advertising.
- Right to Non-Discrimination: We will not discriminate against you, alter pricing, or deny services for exercising any of your privacy rights.
How to Exercise Your Privacy Rights:
To submit an access, deletion, correction, or opt-out request, please email [email protected] with the subject line "California Privacy Rights Request." We may take reasonable steps to verify your identity before executing your request.
8. Data Security & Retention
We maintain physical, technical, and administrative safeguards designed to protect your Personal Information from unauthorized access, loss, or misuse. We retain your information only as long as necessary to fulfill the business purposes outlined in this policy or as required by financial, tax, and legal retention laws.
9. Third-Party Links
Our website may contain links to external sites or third-party platforms. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party link you visit.
10. Children’s Privacy
Our website and services are intended solely for adults and business professionals. We do not knowingly collect Personal Information from children under the age of 18. If we learn we have collected data from a minor, we will delete it immediately.
11. Changes to This Privacy Policy
We reserve the right to revise or update this Privacy Policy at any time. Any changes will be posted directly to this page with an updated "Effective Date."
12. Contact Us
If you have questions, comments, or formal requests regarding this Privacy Policy, please contact:
- THEAIOA The all-in-one academy LLC d/b/a True to Brand Sales
- Attn: Layna Cosens
- Email: [email protected]